Consumer Product Recall

A consumer product recall can make even a well-respected company vulnerable to bad publicity. Even the slightest error in a message can have serious results. There are two vital elements to focus on during a recall. Primarily, you need to get the word out to customers quickly and accurately and secondarily, you need to maintain the integrity of the brand throughout. NotifyConsumers.com can help you with both of these elements.

Take Control of Your Image During a Consumer Product Recall

Your primary goal should be notifying customers of the product recall. If safety is at all an issue, delays are unacceptable. You need to get the word out fast. With NotifyConsumers.com, you can reach thousands of consumers with just one message in as little as a few minutes. Use our web-based platform to create a message in any format you wish—or all of them. With our technology, you can create a voice broadcast, text message, fax, and email. And you only have to create your message once to send it out to your entire contact list. That means there's no downtime in your response.

Our functionality also makes it easy to maintain your integrity during a consumer product recall. All recipients will receive the same message, avoiding mixed signals or the kind of miscommunication that can occur when going through an outside agency. By communicating directly with consumers, you can earn their trust and ensure that they continue to rely on your brand for updates. You can also leverage our platform to get consumer feedback. You can conduct an IVR survey to hear their thoughts or even send out promotional information—the feedback loop is in your control.

Learn more about our available messaging services by emailing sales@blimessaging.com, calling 800-929-1643, or completing our online contact form. A representative will be happy to answer your questions or set up a new account.